Promise to pay and dunning run interaction

Hi,

I have the following problem:

during the dunning run (performed since we use Dunning by collection strategy method for collection), the open items that have a promise to pay in it are excluded from the dunning balance.

The requirement of our customer is to include them.

Unfortunately, we are not able to do this.

Does anyone have some suggestions about it?

Thanks and regards.

Ermanno