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Invoice outsorting through EA05

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Hi,

 

We have got an issue in which customer is complaining that when they are trying to release a invoice document through EA05 , documents are not
getting reversed in the first try and a different print document is getting generated
; which is not posted in the customer’s account.

 

Again the print doc that was created needs to be released through EA05 and now a posting document starting with no.
is created in the system and posted in the customer’s account.

 

Can any one help us in this regard that why certain documents needs to be released twice?

 

Thanks & Regards,

Shruti Singh


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