Hello all,
Current situation:
I have a dunning procedure with three levels:
1- reminder
2- notice by registered mail
3- notice by regular mail
After the third level, dunning stops.
New situation:
1 - reminder
2- notice by regular mail
Pretty basic and easy setup, but I don't know what will happen with the items that are already in dunning level 3.
Does anybody have any experience with this? I'll test this of course, but would like to get some insight before we start building.
Regards
Dieter