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Dunning in FICA: Excluding Credit Items from submission to collection Agencies

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Hello All,

 

We are trying to replicate scenario where we have debit and credit items available. But when we are doing dunning it is only taking credit items for submission to collection agencies, system is not considering debit items.

 

We have done all configurations in SPRO.

 

Please help me to resolve the issue.

 

Thank you very much in advance.

 

Regards,

Bhaban Basak


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