Hi All,
We have a little special condition to be handled for maintaining Grid ID for PoD of Installation in ISU EDM.
For an ISU implementation, the time we were doing the data migration, the details of Grid IDs allocation to PoDs of installation was not available. Therefore, during migration, we had maintained a common Dummy value for all Grid IDs for all PoDs / Installations.
Now, after about four months of Go - Live the actual mapping of installations to Grid IDs is available with us. We want to update the Grid IDs for respective PoDs from back date but since billing has been carried out for the installations, it is being disallowed by the system.
How to handle this ?