Collections Capacity Planning (Upper Limit behaviour- Clarification)

Hello Colleagues,

I just need some clarification on the Collections Capacity Upper Limit.

While Unit Testing, we placed an Upper Limit for a given Dunning Activity of 5.

We then Dunned 15 Accounts that all triggered the above Dunning Activity.

We were expecting 10 accounts to have their Dunning automatically reversed. Instead, 11 accounts had their Dunning Auto-reversed.

It appears that the Collections Dunning run looks at the Upper Limit value and excludes any Dunning from the value 5 and  higher (i.e. inclusive of the 5th Dunning Activity).

If someone could please clarify for me that this is "As Expected" capping behaviour, then we'll pass the test.

Thanks in advance.

Regards,

Ivor Martin