I would like to check what business process other utilities follow when you write-off receivables. We do the following and have some complexities:
1. When we write-off receivables, we post statistical FICA docs for the same amount on the customers account.
2. When customers pay the amount and it has to clear the statistical fica charges, we have configured posting area 1010 to direct the charges to the recovery GL account.
However our company wants the payment amount to be split and go into different sub accounts when it is clearing the stat receivable. I don't have much flexibility in configuring 1010 posting area, so I am having to use event 0032 to post new line items for the different splits. This is complicating the scenario and I wanted to check out if there is any other configurations we could use to direct the payments on written-off charges to different GL accounts.
I was also wondering other utilities probably don't post stat write-offs and when payment is made on written-off accounts, the payments go to clarification and they reverse the write-off before applying the payments to the original receivables. Is this the case?
Any thoughts/suggestions on this functionality is welcome.
Thanks,
Yuvi.