I am facing an scenario where the contract start date is previous to the device installation date. Due to this I am not able to upload the move-in read.
Changing the move-in date or the device installation date is not correct.
Issue example:
Contract start date : 01.02.2015
Move-in date is thus : 01.02.2015
Device installation date : 04.05.2015
Energisation date: 04.05.2015
In such scenario, can you suggest any possible way I can upload the move-in read and bill the account, without changing the move-in date or the device installation date. Any suggestions would be helpful