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Need help on integrated ITS URL format for CIC Account Overview

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Hello CCS Experts,

 

    We just upgraded from 46C to ECC 6.0 ( CCS 464 to UT 6.0 ). We used to have external ITS for CIC0 in 46C , Now we are trying to make CIC0 work with Integrated ITS. Our basic Integrated ITS services work , did all the configuration like SICF activation of necessary services ( Including EWB_WEBGUI and EWHV for call center ), publishing sevices to INTERNAL site using SE80 etc... And Test service works fine on all these services.

 

But when I go to CIC0 and click on Account overview , I get Service Can not be reached. I have checked transaction CICAM and maintained it point to the internal ITS machine with the right port number. But no luck...

 

The old URL used to be as below for ISUACCOUNTOVERVIEW.

http://dr3-da-1:8001/scripts/wgate/zzewhv_acct_ovw/!?view=ao_isuacct&classid=isuaccount&~okcode=+

 

My question is how should the URL be changed to work with Integrated ITS , Need specific format. Has anyone had this issue , or can direct me to some customizing documentation.

 

Thanks

 

Regards

Venu


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