When a security deposit is returned due to move-out, in FPL9, the return increases the amount of the manual payment that cleared the security deposit by the cleared SD amount or creates an automatic clearing item for non-manual payment clearings in the amount of the cleared SD. We were told this is "standard" but to me, this does not seem correct. Below is just one example of what displays. During a customer move-out, what is standard practice and how should the security deposit return appear in FPL9? Thank you!
