We have a requirment as below:
1.Installation facts should be editable in both CRM and CCS
2.The installation facts created in CCS should be replicated to CRM
because agent would like to view all information related to the
contract in CRM webUI
3.When new Valid From Date(different with EVERH time slice) was inputed
in operand(Installation facts), the new time slice should be created
inside CRM also
What I did:
1. Made a research on report for mass product change
program:EMASSPRODCHANGE
I think the program is only used for changing rate category inside
CCS and mapping to new CRM product and then replicate to CRM?
2. Made a research on report for EVERH generation when move-
in:ECRM_EVERH_GENERATE.
It only generate EVERH record and there is no conplicated logic so
I created a new addon program to generate EVERH record.
3. Using New addon program the create new EVERH record based on
installation facts's new valid from date. Then using
FM:ECRM_CONTRACT_RESEND to replicate the new contract information with
new time slice
Result: New contract item was created inside CRM and the operand was
also replicated to CRM with new time slice. BUT there are two valid
contract item when changing contract! both changable! after input
some information and press enter key, it shows that there is a Process
frame work error...
(Database level seems good).
message: CRM_IU_IC_SI_MSG 031
we are using ISU(CCS) with CRM 7.0 installed
Anyone can help?