Hi Mates,
I need a help to find out the reason why return document is referring with wrong main and sub in our current client.
Issue: when unpaid returns are posting with reference to payment document return document is posting by using main and sub transaction with previous cleared items.
Ex: 2000200 Invoice document - Main Transaction 0100 sub 0002
3000300 Payment run document - Main Transaction 0610 sub 0010
When return is posting with reference to 3000300 return document is referring 0100 and 0010, and new return document is updating with Billing and invoice text.
Usually if return document is posted that should be refere the payment document 0610 and 0010 main & sub and invoice document 2000200 should be open.
This is happening for all the main and sub cases and return document is referring with cleared items, in some cases it's posting currectly.
I have validated at return lot specific level, posting type=cancel payment.
some of business users are posted using posting type = new receiveble derived from payment.
Second case we found many issues with refeernce wrong sub, but even 1st case also system is showing same.
Kindly suggest.