Hello Community,
Not new on this forum, but this is actually my first post.
I'm trying to findout what the best solution is to add all kind of billing related functionalities related to the customer / contract account.
For example service fees for paying direct debit, service fees for online discount.
Next to service fees we would also like to have other steering parameters in our billing that is not related to a connection, but to a contractaccount or customer.
What we normally do is create functionallity per connnection (on installation facts), but this is rather strange for non connection related services. Sometime we need to put a parameter on both connections, due to the fact that customer can switch per product to an other supplier.
In the past I have seen solutions where a seperate installation was created for these services, but thats also strange.
We are using SAP ECC 6.0 with EHP2 and will upgrade to EHP 7 witin a year. Is there functionality available in our current system how we should solve this?
How do other companies solve this problem, Custom development is not preferred and I am also afraid of performance impact during billing and invoicing run.
Hopefully I will get some best practices or solutions that we can also use for our implementation.
Thanks in advance
W.