Hi experts,
I have a requirement from a Utility company to manage loyalty points. These loyalty points can be received thru for example gas stations or the energy consumption.
These points can be redeem against discounts on the energy bill.
After doing some research I have found the Loyalty program functionality : Loyalty Program - Customer Service - SAP Library
Can anyone provide further details on this functionality ? or previous similar requirements from customers?
Thank you in advance.
Regards
Nuno